Harsen

Terms & Conditions

Last Updated: 26th June 2026

Acceptance of Terms

Welcome to Harsen Hotel Supply And Furniture ("Harsen," "we," "our," or "us"). By accessing or using this website, requesting quotations, purchasing products, creating an account, or engaging with our services, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please refrain from using our website and services.

Use of Website

You agree to use this website only for lawful business purposes and in accordance with these Terms.

You shall not:

Use the website in any way that violates applicable laws or regulations.
Attempt to gain unauthorized access to any portion of the website.
Introduce malicious software, viruses, or harmful code.
Interfere with the website's functionality or security.
Copy, reproduce, distribute, or exploit website content without written permission.

Products and Services

Harsen Supply provides hospitality products, furniture, fixtures, equipment, operating supplies, procurement solutions, and related services.

All product descriptions, specifications, images, dimensions, finishes, and availability are subject to change without notice.

While we strive for accuracy, we do not guarantee that all product information displayed on the website is complete, current, or error-free.

Orders and Acceptance

Submission of an inquiry or purchase request does not guarantee acceptance.

Orders become binding only after:

Order confirmation has been issued by Harsen.
Required deposits or payments have been received.
Product availability has been confirmed.

We reserve the right to refuse, limit, or cancel orders at our discretion.

Warranty

Many products sold by Harsen are covered by manufacturer warranties.

Warranty coverage, duration, limitations, and remedies vary by manufacturer and product.

Harsen does not provide warranties beyond those expressly offered by the manufacturer unless otherwise stated in writing.

Custom and Special-Order Products

Custom-manufactured, made-to-order, branded, or specially sourced products may not be eligible for cancellation, return, refund, or exchange once production or procurement has commenced.

Customers are responsible for reviewing specifications and approvals before production begins.

Shipping and Delivery

Delivery timelines are estimates only and may vary due to:

Manufacturing schedules
Supplier delays
Transportation disruptions
Customs clearance procedures
Force majeure events

Harsen is not liable for delays beyond its reasonable control.

Risk of loss and ownership transfer according to the terms specified in the sales agreement, quotation, or purchase order.

Quotations and Pricing

Quote Validity

All quotations are subject to product availability, supplier pricing, shipping costs, and market conditions.

Unless otherwise specified, quotations are valid for the period stated within the proposal or quotation document.

Pricing

Prices displayed on the website or quotations may change without prior notice.

Additional costs may apply, including:

Shipping and freight charges
Taxes and duties
Installation costs
Special handling fees
Customization charges

Returns and Refunds

Return eligibility depends on:

Product category
Manufacturer policies
Order type
Product condition

Returned products must generally:

Be unused
Be in original packaging
Include all original components

Custom products, clearance items, special orders, and certain hospitality products may not be returnable.

Approved refunds will be processed according to the applicable return policy.

Inspection and Claims

Customers are responsible for inspecting all shipments upon delivery.

Any shortages, damages, defects, or discrepancies must be reported within the timeframe specified in the order documentation.

Failure to report issues promptly may affect eligibility for claims or replacement requests.

Intellectual Property

All content on this website, including but not limited to:

Logos
Trademarks
Graphics
Images
Product descriptions
Text
Website design

is the property of Harsen Supply or its respective licensors and is protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

Third-Party Brands and References

References to hotel brands, manufacturers, suppliers, and trademarks are provided for identification and informational purposes.

All trademarks remain the property of their respective owners.

Harsen is not affiliated with or endorsed by any third-party brand unless expressly stated.

Limitation of Liability

To the maximum extent permitted by law, Harsen shall not be liable for:

Indirect damages
Consequential damages
Incidental damages
Lost profits
Business interruption
Loss of data
Delayed project completion

arising from the use of the website, products, services, or procurement activities.

Our total liability shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Harsen Supply, its employees, officers, affiliates, suppliers, and partners from any claims, damages, liabilities, costs, and expenses arising from:

Your use of the website
Violation of these Terms
Misuse of products or services
Violation of applicable laws

Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Force Majeure

Harsen shall not be responsible for delays or failures resulting from circumstances beyond reasonable control, including but not limited to:

Natural disasters
Floods
Fires
Epidemics or pandemics
Labor disputes
Government actions
Transportation disruptions
Supply chain interruptions

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with a revised effective date.

Continued use of the website following changes constitutes acceptance of the updated Terms.

Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of the applicable jurisdiction where Harsen Supply conducts its principal business operations, without regard to conflict-of-law principles.